We want you to be satisfied with your purchase from our Indian e-learning website (“we,” “us,” or “our”). If for any reason you are not satisfied, you may request a refund or return within a certain time frame, as outlined in this policy.
If you are not satisfied with a course or service you have purchased from us, you may request a refund within 7 days of the purchase date. Refunds will be processed within 14 days of the request being received. Please note that refunds will only be provided for courses or services that have not been accessed or used.
If you have received a physical product that is damaged or defective, you may return it within 14 days of receipt. We will either replace the product or issue a refund, at our discretion. Please note that we will not accept returns for products that have been opened or used.
- How to request a refund or return:
To request a refund or return, please contact us by email at [email address] and include your name, order number, and reason for the refund or return request. We will respond to your request within 2 business days.
- Shipping costs:
Shipping costs will not be refunded for returns or exchanges. Customers are responsible for the shipping costs of returning the item.
- Other terms:
- Refunds will be processed to the original payment method used for the purchase.
- Refunds will not be provided for any additional costs, such as taxes or duties.
- We reserve the right to refuse a refund or return request if it is deemed to be outside of the scope of this policy.
- Contact us:
If you have any questions about this refund and returns policy, please contact us by email at email@example.com